LARGE/FURNITURE ITEMS - MAINLAND UK DELIVERY
Our large items are sent via a specialist furniture courier, and we can deliver to most Mainland UK postcodes for a flat fee of £55. However, occasionally when delivering to farther afield areas such as Scotland, Wales, Devon & Cornwall we have to add a surcharge.
Deliveries are usually carried out by one person, so some assistance may be required at your end. Items are delivered 7 days a week, depending on where you are located on the driver’s run, so some flexibility is needed. You will receive a dedicated date and time-slot so that you can plan ahead. Please advise if you have any special requirements (i.e. if you need a two-person delivery, or help upstairs to another floor) and we will try our best to arrange this for you.
Additional Furniture Items - each additional furniture item that you purchase will be delivered at a heavily discounted rate. Just process your order as normal and pay the £60 flat rate for a single item. We'll then email you to let you know what surcharge there is to pay - usually between £15-£30 per extra item.
Delivery Turnaround Times for in-stock items: usually 1-2 weeks (depending on your area/availability)
Delivery Turnaround Times for Bespoke/Made-to-Order items: 2-8 weeks (depending how busy we are)
REQUEST A QUICK FURNITURE DELIVERY QUOTE
- If you are ordering multiple items, or are not sure how much delivery is to your area, then simply contact us for a quick quote. You can text us on: 07713 457297 or email us with your postcode and the list of the items you wish to purchase. We'll get back to you ASAP.
HOW THE FURNITURE COURIER SERVICE WORKS
Mustard Vintage works with a network of trusted third party couriers who are experienced at delivering large/furniture items across the mainland UK. They are fully insured and will blanket wrap/strap your items securely during transit, so they'll be no excess packaging to worry about your end (no flat pack here!).
Once you have placed your furniture order we will book the courier and send them your address/contact details. The courier will then contact you directly to confirm a date/time-frame for the delivery - typically a 2 hour window.
Deliveries are usually carried out by one-person, so some assistance may be required at your end please. Items are delivered 7 days a week, depending on where you are located on the driver’s run, so some flexibility is needed.
Please advise if you have any special requirements (i.e. if you need a two-person delivery, or help upstairs to another floor) and we will try our best to arrange this for you.
DISCOUNTED DELIVERY FOR ADDITIONAL LARGE/FURNITURE ITEMS
Each extra large/furniture item that you purchase can be delivered at a heavily discounted rate - usually £15-30 depending on the size of the item. You can go ahead and order your items as usual on the website and the flat rate of £55 for one large/furniture item will automatically be applied. Then if a surcharge is applicable for your extra item/s we'll email you and let you know. We can easily set up an order for the surcharge payment to be made via the website, so it's quick and easy to do. Alternatively, you can contact us in advance of placing your order with a list of all the items you intend to buy (with your postcode please), and we'll calculate the courier delivery charge for all items. We can then send you a quote and set up a bespoke order for all the items (including the courier charge) via the website and send you a link to make payment in one go.
FREE DELIVERY OF HOMEWARES WITH LARGE/FURNITURE ITEMS
Homewares and smaller items can be delivered FREE OF CHARGE with any large furniture item that requires courier delivery. The courier will simply bring your smaller items packaged up, and deliver them at the same time as your furniture!
POSTAGE OF HOMEWARES/SMALL ITEMS
For homewares and smaller items we use tracked & signed for delivery services across the mainland UK. Deliveries usually take between 3-6 working days.
Homewares and smaller items can also be delivered FREE OF CHARGE with any large furniture item that requires courier delivery - the courier will simply bring your smaller items packaged up, and deliver them at the same time as your furniture.
Prices vary for homewares/smaller items based on both their weight/size, and our time/materials used to package them securely. Once you add an item to your shopping basket the P&P cost will automatically be calculated and applied. Prices range from:
Small Parcel - £4.95
Medium Parcel - £8.95
Large Parcel - £13.95
Extra Large Parcel - £24.95
COLLECTING YOUR ITEM/S IN PERSON
You are welcome to collect items yourself, please select the "LOCAL CUSTOMER - COLLECTING IN PERSON" option at the checkout to purchase items without shipping charges. Please note: Collections are by prior arrangement only as we need 48 hours notice to get items out of storage and ready for you to collect. If you are collecting large/furniture items then we recommend that you bring plenty of old blankets/straps/rope to secure larger items during transit. Please also don't forget to measure your vehicle to ensure the items will fit, so that you don't have a wasted trip!
If you need an urgent delivery arranging, or a delivery on a specified date please contact us in advance of placing your order and we'll see if we can arrange this for you and provide a quotation. For commercial/trade customers we regularly arrange dedicated two-person courier deliveries on specified dates, with assembly included onsite (where required). Please contact us for a quotation.
We regret that at this time we cannot fulfill orders outside of the Mainland UK.
**Please note: It is the responsibility of each customer to ensure that the item ordered will fit through all access points and into the space intended. Sorry, but items cannot be returned because they do not fit**